1. Scope

This Privacy Policy applies to information collected through our websites, member portal, purchase flows, subscriptions, memberships, events, customer service, and communications. It also applies to our “doing business as” offerings including TTEA Women, Tealivery, Teabership, TTEA Women Digest, BouTTEAq, and Teafé.

2. Information We Collect

We may collect the following categories of information:

Contact details: name, email address, phone number, shipping/billing address.
Account details: login credentials and membership profile information (for Teabership portal access).
Order/subscription details: purchase history, subscription type (Tealivery monthly, Digest quarterly), membership status, and fulfillment preferences.
Customer support information: messages you send to us, call logs or notes, and issue resolution details.
Device & usage data: IP address, browser/device type, pages visited, referring URLs, timestamps, and performance logs.
Marketing preferences: email opt-in status, SMS consent records, and communication preferences.
User-generated content: reviews, testimonials, comments, or content you submit (where available).

Note: If you purchase consumable items (such as tea) or attend events, you may also provide allergy or accommodation notes voluntarily. Please avoid sharing sensitive medical information unless necessary for fulfillment.

3. How We Use Information

We use information for purposes such as:

Processing orders, subscriptions, memberships, and event registrations.
Delivering products (including tea shipments) and enabling digital access (including the Digest and portal resources).
Providing customer support, confirmations, billing notices, and service updates.
Managing recurring billing and account status (auto-renewals, failed payments, cancellations).
Improving our websites, portal experience, content, and offerings.
Preventing fraud, monitoring security, and enforcing our Terms & policies.
Sending marketing communications only when you opt in (and you can opt out at any time).
Complying with legal obligations.

4. How We Share Information

We may share information in limited circumstances, including with:

Service providers: website hosting, analytics, customer support tools, email/SMS providers, and fulfillment partners.
Shipping carriers: to deliver physical products.
Payment processors: to complete purchases and recurring billing.
Legal/Compliance: when required by law, court order, or to protect rights, safety, and security.
Business operations: in connection with a merger, acquisition, or business transfer (information remains protected).

We do not sell your personal information.

5. Payments

Payments are processed through secure third-party payment processors (including Stripe or equivalent providers, depending on the platform). We do not store full payment card numbers on our systems.

Recurring billing: If you enroll in a subscription or membership, you authorize automatic charges according to your billing cycle.
Failed payments: If a payment fails, we may retry processing and may pause access or fulfillment until updated.

6. Cookies & Tracking

We use cookies and similar technologies to keep our websites and portal functional, remember preferences, understand traffic, and improve performance. You can control cookies in your browser settings.

Essential cookies: required for site operation, security, and login.
Performance/analytics: helps us understand usage and improve content.
Preference cookies: remembers settings (where available).

7. Email & SMS Preferences

You can control how you hear from us:

Email: You may unsubscribe from marketing emails using the link included in those emails.
SMS: Reply STOP to unsubscribe. Reply HELP for help. Message & data rates may apply. Frequency varies. Consent is not a condition of purchase.
Service messages: We may still send essential messages about orders, subscriptions, and account status.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information as long as needed to provide services, maintain business records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirements.

10. Children’s Privacy

Our websites and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

11. Your Privacy Choices & Rights

Depending on where you live, you may have rights to request access, correction, deletion, or portability of your information, and to object to or restrict certain processing. We will verify your request before responding.

Request access to your information.
Request corrections or updates.
Request deletion (subject to legal/recordkeeping requirements).
Opt out of marketing communications at any time.

To submit a request, email [email protected].

12. Third-Party Links

Our websites and portal may include links to third-party websites or services (such as social media platforms or payment providers). We are not responsible for third-party privacy practices. Please review their policies directly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our services after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your information, contact:

Time To Elevate All Women Corporation (TTEA Women)
Email: [email protected]
Phone: 618-917-0446
Mail: PO BOX 405, Clay City, IL 62824